ML. 9 Coaching & Mentoring Certification
Accredited by: LONDON INSTITUTE OF SKILLS DEVELOPMENT SIGNATURE PROGRAMME
Who should attend?
- Directors
- Deputy Directors
- Heads of Department
- Senior Managers
- Faculty Members
- Masters Students
- Those who want a Promising Position as a Leader in a Reputable Organization
Learning Objectives
By the end of the course delegates will be able to:
- Maximise the achievement of an organisation’s vision through coaching and mentoring
- Bring out the best of the skills, talents, contributions and qualities of all involved
- Use modern correct skills and techniques
- Achieve long-term organisational benefits
Course Content
Characteristics and Benefits
- Differences between coaching and mentoring
- Coaching and mentoring to improve organisational and individual performance
- Choosing the most appropriate coaches and mentors
- Criteria to identify those appropriate to be coached or mentored
Preparation
- Setting objectives within a strategic context
- Identifying and agreeing individual coaching and mentoring needs
- How to become an influential coach or mentor
- Structuring effective coaching and mentoring sessions
Skills for Success
- Set clear targets for timescale and resource allocation
- Ensure understanding of oral communication skills required
- Reading and interpreting body language
- Support without judgement
Overcoming the challenges
- Retaining objectivity throughout a personal relationship
- Maintaining motivation and enthusiasm on both sides
- Giving and receiving constructive feedback
- Avoiding dependency
Measuring Results and Contribution
- Managing expectations on both sides
- Setting appropriate short, medium and long-term targets
- Systematic, regular and structured monitoring
- Measuring return of investment of time, money and people